Privacy Policy

EBOO Medical (“we,” “us,” or “our”) is committed to protecting the privacy of users of our website, https://eboomedical.com. This Privacy Policy explains what information we collect, how we use and share it, and how we protect it. It applies to healthcare providers/clinics and clients who register accounts on our site. We do not collect personal information from casual visitors or leads. This policy is governed by U.S. and Canadian law (our site serves only users in the US and Canada). By creating an account or using our services, you consent to the data practices described here.

Information We Collect

We collect only the information needed to operate our services for registered healthcare providers and their clinics. This includes:

Account Information: Your full name, email address, and a password to create and access your account.
Payment Information: Credit card or billing information when you purchase listings or services.
We do not retain full payment data; all payment transactions are handled by secure third-party processors (e.g., Stripe or PayPal) under their own privacy policies.
Clinic Details: The name, address, phone number, and contact email of your clinic(s). This business contact information is used to list clinics in our directory.
Usage and Log Data: Technical information such as IP addresses, browser type, pages visited on our site, and cookies. We use cookies and similar tracking technologies for site functionality (e.g,. keeping you logged in) and to analyze usage and performance. (Cookies are considered personal data under many privacy laws.)

We do not collect sensitive health information, patient data, or other unnecessary personal details. All collected data is directly provided by you through our website’s forms or automatically gathered for analytics.

How We Use Your Information

We use your information solely to provide, maintain, and improve our services. Examples include:

Account and Service Management: Creating and managing your account, verifying your identity, and providing access to registered services (such as submitting clinic listings).
Payment Processing: Billing and processing payments for any services you purchase. We use trusted payment processors to handle transactions.
Communication: Sending you service-related emails, such as account confirmations, invoices, and updates. (We do not use your data for unsolicited marketing.)
Site Improvement and Analytics: Analyzing aggregated user behavior and usage data to improve our website. All analytics data is anonymized and does not identify you personally.
Legal Compliance: Complying with legal obligations (e.g., tax and accounting records) or defending our rights if required by law.

We do not sell or rent your personal information to any third parties. We share data only as described below or as required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze how the site is used. Cookies help us remember your preferences and maintain your login session. We may use:

Essential Cookies: Required for basic site operations (e.g., authentication sessions, security).
Analytics Cookies: To collect usage statistics (for example via Google Analytics or similar tools) so we can understand traffic and behavior.

Cookies are personal data under many privacy laws, so we inform you about them. You can typically manage or disable cookies through your browser settings, but doing so may affect site functionality.

Third-Party Services and Sharing

We collaborate with a limited set of third parties to operate our site:

Payment Processors: All payment transactions are handled by secure third-party processors (like Stripe or PayPal). We do not retain your full credit card or financial data. The payment processor’s own privacy policy governs any financial data you provide during payment.
Service Providers: We use hosting providers and plugin developers to run our website. These service providers have access to your data only to perform their functions. They are bound by strict confidentiality and security requirements (we require them to implement strong safeguards). For example, our hosting servers are located in North America, and we ensure data is stored in secure data centers.
Embedded/Linked Content: Our site may include links to third-party sites (for example, clinic websites or job listing platforms).
We are not responsible for the privacy practices of any external site. We encourage you to read the privacy policy of any external site you visit.
Plugins & Widgets: We use certain WordPress plugins and other widgets to provide features on our site. These may collect anonymized usage statistics (such as error logs or feature usage) to help the developers improve their software.
No personally identifiable information is shared with plugin developers.

We will never disclose your personal information to others for promotional purposes. We do not sell your data under any circumstances. We may, however, disclose information if required by law (for example, to comply with a subpoena or legal investigation).

Data Security

We take security seriously and use industry-standard measures to protect your data. This includes using encryption (HTTPS/SSL) for data in transit, access controls, and regular security monitoring. Our technical and organizational safeguards are designed to prevent unauthorized access, alteration, disclosure, or destruction of personal information. For example, passwords are stored in secure (hashed) form, and only authorized staff can access personal data on our servers. While we strive to protect your data, please recognize that no system is 100% secure.

Data Retention

We retain your personal information only as long as needed for the purposes described in this policy or as required by law. Once information is no longer necessary, we will securely delete it or anonymize it (so it can no longer be linked to you). For instance, if you close your account, we will remove your personal data from active databases after any legal or financial obligations are met.

Your Rights

You have rights concerning your personal information under applicable laws. For example:

Access and Correction: In Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) grants you the right to access the personal data we hold about you and request corrections if it is inaccurate or incomplete. If you are a resident of California, the California Consumer Privacy Act (CCPA) provides similar rights to know, access, and delete your personal data.
Deletion: You can request deletion of your personal information at any time by contacting us (see below). We will comply with your request unless we are legally required to retain certain information (e.g., for tax records).
Opting Out: If we ever communicate with you by email, you can opt out of non-essential communications (though account notices and service messages are always sent).

To exercise these rights or for any questions about your data, contact us at the address below. We will respond to your request promptly in accordance with applicable law.

International Data Transfers

Our services are provided from the United States, and our servers reside in North America. We do not transfer your personal information outside of the US and Canada. All processing of your data, including by our third-party providers, will occur on servers located in these countries, which have privacy laws consistent with our commitments. By using our site, you acknowledge that your information may be stored or processed outside your home jurisdiction, but only within the US/Canada as noted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time (for example, if new features are added). The “Last Updated” date at the top of this page will indicate when the policy was revised. We encourage you to review this page periodically. Material changes will be communicated through our website or via email if you have an account.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Address: 133 Clarendon Street, Suite #171441, Boston, MA 02116.
Email: hello@eboomedical.com.

We will make every reasonable effort to address your inquiries and requests promptly.